The Ardour community consists of a large group of developers, editors and users who collaboratively help to design the application, track bugs, provide documentation and help to users. As a result, there are variety of types of support available for the program:
- Reference Manual
- Tutorial Manual
- Online chat
- Mailing lists
- Keyboard Cheat Sheets
- Video Tutorials
- Bug & Feature Request Tracker
- Frequently Asked Questions
If you have questions that are not answered by these resources, you will generally get better and quicker answers by using our online chat systems, forums or the mailing lists. If you want to email someone, please use firstname.lastname@example.org.
You should probably make sure that you have the right idea about support for Ardour.
The Ardour Forums
The forums are one the main support mechanisms. You will reach both Ardour developers and users here, and there's a good chance that someone will have useful insight/experience to help you.
The Reference Manual
The Reference Manual is a complete and detailed guide to Ardour. It is managed and edited collaboratively.
The Tutorial Manual
The "Introduction to Ardour" FLOSS Manual is a free (gratis/libre) tutorial-style book, which introduces the program without expecting a vast knowledge of computers or sound editing from the reader. Read more about how the first version was was made. The manual was updated by Bruno Ruviaro in 2013-2015.
This manual is generally written for a slightly out-of-date version of Ardour, so some parts of its content will be somewhat inaccurate or incomplete with respect to newer, current versions of Ardour.
Ardour's core developers and several key users hang out here on IRC, at pretty much any hour of the night or day. This is where the majority of discussion about ardour development and design takes place, but user problems get addressed too. This is the best and fastest place to get immediate help with issues.
If you wish, you can use IRC directly from within your web browser: click to join the the main channel. Please pick a sensible nick/handle - that is how we will know you. Note: as of Ardour 2.8.1 or later, you can also use IRC via your browser directly from the "Help->Chat" menu item within Ardour.
You may prefer to use an application specifically written for IRC like xchat (native macOS version here). If you use Linux, xchat is almost certainly available as a package for your distribution. macOS users may like adium, a native IRC application for that platform. There are many other applications and apps for using IRC, depending on your platform.
- the Ardour users mailing list
- This is where users and some developers discuss all kinds of problems and ideas related to using Ardour. When necessary, people report new issues and ideas to the developers mailing list. This is an active list, with many helpful and knowledgeable users around to help guide less experienced people. There are sometimes more general discussions about topics like recording technique, audio interface selection, etc.
- the Ardour development mailing list
- This is where developers and technical users discuss substantive design issues with ardour. Many bugs get reported here too, but are normally re-reported to Mantis, our bugtracker (see below). Since we started using IRC, this list has become very quiet.
- the Ardour CVS (commit) mailing list
- This is a read-only list that sends a message every time a commit is made to the Ardour source code repository. If you are in anyway involved in development of Ardour or testing bleeding-edge versions of it, it is good to be on this list.
Keyboard Cheat Sheets
These are easiest way to get started with Ardour and to get an idea of the scope of what it can do. We have versions for X11 and macOS (those 2 are on US Letter paper; there is an A4 version of the Linux cheat sheet. Some other info can be found here.)
Frequently Asked Questions
We have a few here.
The Bug & Feature Request Tracker
If you find that Ardour does not cater for your needs, please look in the Mantis database to see if anyone has requested the feature you need, and put your vote on it.
If the issue is not mentioned, open a new Bug and state how you think Ardour could become better (remember to use clear language; be specific and verbose in you description - we have a hard time reading minds). Please read our guide for writing good bugs reports.
And please remember: a bug report helps us make Ardour better (over time, not necessarily tomorrow!). Strongly languaged complaints and moaning on mailing lists, home pages, news groups, and other places does not (it does zap our enthusiasm though). The first and only place to file a complaint or feature request is in Mantis. Do it anywhere else, and it will not reach the precious few who are willing to do anything about it!
The Ardour project has an official Youtube channel where we post videos (and eventually video playlists) representing curated content on how to use Ardour. We're hoping to generate about 1 video per month. So far, you can find:
- What is Ardour?
- Example Ardour Session: "Learning Ardour" by unfa
- Initial Configuration
- User Interface: The Toolbar
These 3 tutorials were produced by an Ardour user and posted to Youtube. To date, they are the best introductory and free overviews that I've seen. You might not learn precisely how to do a lot of things with Ardour, but you will get clear sense of how to go about doing basic things and will lose the sense of "this program is so confusing".
Here is another series of tutorial videos:
- Ardour 101 - Getting Audio Into Ardour
- Ardour 101 - Editing, Routing & Mixing Audio Part 1
- Ardour 101 - Editing, Routing & Mixing Audio Part 2
Here are some other good user-produced videos from Kris